Welcome to Tiego Support
We strive to provide a fast, efficient, and high-quality support service. Whether you have technical questions or need consultation about our system, we are here to help you.
All support cases start by sending an email. Send your case and we will get back to you as soon as possible.
support@tiego.seHow does our support work?
We want to give our customers the kind of support we would want from our suppliers. Our support team responds in Swedish or English.
Support ticket
Handled by the support lead on duty for quick resolution
Consulting request
Assigned to a consultant for more complex action
Project
A consultant will contact you to schedule the project
Contact us today by email or phone
Our support goals
Quick help
Provide fast and professional help
Smooth experience
Ensure a smooth experience for our customers
Continuous improvement
Continuously improve our support based on feedback
Self-service and documentation
We recommend that our customers first look for answers in our documentation and training database (provided you subscribe to Education). Our ambition is that you can find guidance and solutions to most questions there.
Save time
Find answers fast
Education package
Access to all training resources
Always up to date
Current information and guides
Do you have feedback?
We welcome both positive and constructive feedback so we can continue to improve our support service!
Send feedback